FAQ

THE WIG CONCIERGE

  • You can sign up directly through our website by selecting your preferred membership tier and setting up auto-payment via Stripe, PayPal, or Square. Your benefits activate immediately upon enrollment.

  • The Halo Membership is an exclusive monthly Wig Laundry subscription that provides discounts, free treatments, and priority booking for hair extension services. Members choose a plan, pay a monthly fee, and unlock luxury perks tailored to their beauty needs.

  • There is a 3-month minimum commitment to maintain membership perks. After that, you can cancel anytime.

  • No, unused services do not roll over and must be redeemed within the billing cycle. This ensures you take full advantage of your membership benefits each month.

  • Members receive priority booking and can schedule their appointments through our online booking system. Your exclusive discounts and free treatments will be automatically applied.

  • We offer a one-time hold for up to one month if you need to pause your membership. Just contact us in advance, and we’ll adjust your billing accordingly.

Hair Extensions

  • You can book an appointment by visiting our website, messaging us on social media, or contacting us directly. A deposit is required to secure your spot.

  • We offer a variety of high-quality hair extensions, including tape-ins, microlinks, clip-ins, and sew-ins. Each service is tailored to ensure a seamless, natural look that blends perfectly with your hair.

  • Yes! We offer exclusive package deals that include hair installation, maintenance, and styling to give you the best value. Our packages vary based on the type of extensions and additional services included. Contact us to learn more about our current package options.

  • Availability for same-day appointments is limited. We recommend booking in advance, but feel free to contact us for last-minute openings.

Bridal Couture

  • Yes! We offer mobile services for brides who prefer to get their hair done at their wedding venue or another location. Travel fees may apply depending on the distance.

  • Yes! We offer customized bridal packages that include hair extensions, styling, and touch-ups to ensure your hair looks flawless on your special day. We also provide packages for bridal parties.

  • We recommend booking at least 3-6 months in advance to allow time for consultations, trials, and any necessary hair prep to achieve your desired look.